GoReports Privacy Policy
This Privacy Policy explains how GoReports collects, uses, stores, and shares information when you use the GoReports mobile application and related support services.
1. Information We Collect
Depending on how you use the app, GoReports may collect the following information:
- Your name, email address, phone number, and account-related details when you register or sign in.
- Store, company, activation, or customer account information needed to validate your access.
- Device information such as platform, operating system version, device model, and app version.
- Push notification identifiers and device tokens used to deliver notifications.
- Barcode values that you scan or enter manually when using barcode lookup features.
- Data you choose to send through support or email-sharing features.
- Locally stored preferences, such as theme settings and certain cached app data.
2. How We Use Information
We use information collected through GoReports to:
- Authenticate users and manage access to the app.
- Provide analytics, reporting, barcode lookup, and other app features.
- Link your account to your device for activation, security, and support purposes.
- Send push notifications and important app-related messages.
- Store settings and improve reliability, performance, and user experience.
- Respond to support requests and operational questions.
3. Android Permissions Used
The Android version of GoReports may request access to:
- Camera: used for barcode scanning features.
- Notifications: used to send push notifications through OneSignal and Firebase messaging services.
- Network access: used to connect to cloud services, sync app data, and authenticate users.
- Storage access: may be used by app features that work with files, cached content, or exported data on supported devices.
- Biometric or fingerprint access: may be used by supported device security flows where enabled.
4. Third-Party Services
GoReports uses third-party services to operate core app functionality. These may include:
- Microsoft Azure for cloud data and storage services.
- Firebase Authentication for account authentication.
- Firebase Cloud Messaging and OneSignal for push notifications.
These providers may process information as part of the services they perform for GoReports. Their handling of data is governed by their own terms and privacy policies.
5. How Information Is Stored
Some information is stored securely in cloud services used by GoReports. Some data, such as preferences, tokens, and selected cached information, may also be stored locally on your device using app storage mechanisms.
6. Data Sharing
GoReports does not sell your personal information. Information may be shared only as needed to operate the app, provide cloud and notification services, respond to support requests, comply with legal obligations, or protect the security and integrity of the service.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
8. Your Choices
- You may decline optional permissions, but some app features may not work correctly.
- You may disable notifications in your device settings.
- You may contact us if you need help with account or data-related questions.
9. Children's Privacy
GoReports is intended for business and operational use and is not directed to children under 13.
10. Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted at this URL with a revised effective date.
11. Contact
If you have questions about this Privacy Policy or your data, contact admin@qdatascope.com.